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Frequently Asked Questions

We know our clients like to keep up with us in a variety of ways! You can follow us on social media to receive updates on our shop, or you can sign up for our newsletter mailing list. 

We charge a flat rate of $9.95 for shipping on all orders under $199.95. Orders over $199.95 ship free!

Your order will ship from our U.S. location, located in Florida. Five Diecast is our American shipping location. If you'd prefer that your order ship from France, check out Little Bolide instead!

The scale size of a diecast model is the fraction of the real size. For example, a 1:18 scale model is 1/18th the size of the original vehicle. The smaller the number in the scale size, the larger the model, making a 1:18 model much larger than a 1:64 model (the size of a 1:18 scale car is typically about 10 inches long, while a 1:64 scale car is usually around 2.5 inches long). There are also larger scales like 1:10, but these are less common.

For each dollar you spend at Five Diecast, you’ll earn a loyalty point to apply towards discount on a future purchase. To check your balance of loyalty points, log in to your user account or reach out to us. 

Please note that orders you place for sale items or using a coupon code will not generate loyalty points.

We want you to be able to shop with confidence at Five Diecast! If you’re not happy with your order for any reason, we urge you to contact us immediately so we can make it right. Find our complete refund and return policies here. 

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